Privacy Policy

Privacy Policy for LuxyCigar.com

Effective Date: July 30, 2025

This Privacy Policy (the "Policy") describes how LuxyCigar.com (the "Site," "we," "us," or "our") collects, uses, processes, discloses, and protects your personal information when you visit, make a purchase from, or interact with the Site. LuxyCigar.com operates exclusively within the United States, and this policy is designed to comply with applicable U.S. federal and state privacy laws.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy.

Table of Contents:

1. Our Commitment to Your Privacy
2. Who This Policy Applies To
3. Information We Collect
   • 3.1 Personal Information You Provide to Us
   • 3.2 Information Collected Automatically
   • 3.3 Information from Third Parties
4. How We Use Your Information
5. How We Share and Disclose Your Information
6. Age Verification Policy
7. Cookies and Tracking Technologies
   • 7.1 What are Cookies?
   • 7.2 How We Use Cookies
   • 7.3 Your Choices Regarding Cookies
8. Your Privacy Rights and Choices (U.S. Residents)
   • 8.1 General Rights
   • 8.2 California Residents' Rights (CCPA/CPRA)
   • 8.3 Other State-Specific Rights
   • 8.4 Exercising Your Rights
9. Data Retention
10. Data Security
11. Third-Party Websites and Services
12. Children's Privacy
13. Changes to This Privacy Policy
14. Contact Us

1. Our Commitment to Your Privacy

LuxyCigar.com is dedicated to maintaining the privacy and security of your personal information. This Policy outlines our practices regarding the collection, use, and protection of your data, ensuring we adhere to applicable U.S. privacy laws and regulations. We strive for transparency in our data handling practices.

2. Who This Policy Applies To

This Policy applies to all visitors, users, and customers of LuxyCigar.com within the United States. Specific sections of this Policy (e.g., California Residents' Rights) may apply to you depending on your state of residence.

3. Information We Collect

We collect various types of information from and about you to provide and improve our services, fulfill your orders, and comply with legal obligations.

3.1 Personal Information You Provide to Us: This includes information you voluntarily provide when interacting with our Site, such as when you create an account, place an order, subscribe to our newsletter, or contact customer support. Categories of personal information we may collect include:

• Identity Data: Name, date of birth.
• Contact Data: Billing address, shipping address, email address, phone number.
• Financial Data: Payment card details (processed securely by third-party payment processors; we do not store full credit card numbers on our servers), billing information.
• Account Data: Username, password, purchase history, saved preferences.
• Age Verification Data: Information required to verify your age, which may include a scan of a government-issued ID (used solely for age verification and retained only as long as legally required, then securely deleted).
• Communication Data: Content of your inquiries, feedback, and other communications with us.
• Marketing and Communication Preferences: Your preferences in receiving marketing from us and our third parties, and your communication preferences.

3.2 Information Collected Automatically: When you access and use the Site, certain information is automatically collected through technology, including:

• Usage Data: Information about your interaction with our Site, such as pages viewed, products viewed, links clicked, time spent on pages, search queries, and navigation paths.
• Technical Data: Internet Protocol (IP) address, browser type and version, operating system, device type, unique device identifiers, referral source, and other technology on the devices you use to access this Site.
• Location Data: General geographical location inferred from your IP address.

3.3 Information from Third Parties: We may receive information about you from third parties, such as:

• Age Verification Services: To verify your age as legally required for tobacco sales.
• Payment Processors: Information related to your transactions.
• Shipping Carriers: Updates on delivery status.
• Analytics Providers: Aggregated or anonymized data about your usage of our Site.
• Marketing Partners: Information that helps us tailor our marketing efforts.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Manage Our Services: To process your orders, complete transactions, ship products, manage your account, provide customer support, and maintain the functionality of our Site.
• To Verify Age: To confirm that you are of legal age to purchase tobacco products, as strictly required by law.
• To Personalize Your Experience: To tailor content, product recommendations, and advertising to your interests and preferences.
• To Communicate with You: To send transactional notifications (e.g., order confirmations, shipping updates), respond to your inquiries, and provide information about our products, services, and promotions (if you have opted in).
• For Marketing and Advertising: To send you promotional emails, newsletters, and special offers about products and services that may be of interest to you. You can opt out of these communications at any time.
• For Analytics and Business Operations: To understand how users interact with our Site, analyze trends, monitor and improve the performance of our Site, and for business planning and development.
• For Security and Fraud Prevention: To detect, prevent, and investigate fraudulent or illegal activities, protect the security and integrity of our Site and systems, and enforce our terms and conditions.
• To Comply with Legal and Regulatory Obligations: To meet our legal and regulatory requirements, respond to legal requests, and protect our legal rights.

5. How We Share and Disclose Your Information

We may share or disclose your personal information with the following categories of third parties for the purposes described in this Privacy Policy:

• Service Providers: We engage third-party companies and individuals to perform services on our behalf, such as payment processing, order fulfillment, shipping, website hosting, IT services, data analytics, marketing, customer support, and age verification. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Payment Processors: For the purpose of processing payments for your orders. Your payment information is directly processed by these secure third-party processors.
• Age Verification Services: To comply with legal requirements for tobacco sales.
• Law Enforcement and Legal Compliance: We may disclose your information if required by law, court order, or governmental regulation, or if we believe such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others, including to enforce our agreements and policies.
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with third parties when we have obtained your explicit consent to do so.
• Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not directly identify you with third parties for various purposes, such as marketing, analytics, and research.

6. Age Verification Policy

LuxyCigar.com strictly adheres to all laws and regulations regarding the sale of tobacco and related products within the United States. By accessing this Site and placing an order, you certify that you are of legal smoking age in your state and local jurisdiction (typically 21 years old in the United States, or as otherwise required by local law).

We utilize third-party age verification services to confirm your age. This may involve:

• Verifying your date of birth against public records.
• Requesting additional information, such as a scan of a government-issued ID, if initial verification is unsuccessful.

Your age verification information is used solely for the purpose of confirming your age and is handled in compliance with applicable privacy laws. We do not use this information for marketing or other purposes, and it is retained only for as long as legally required for record-keeping, then securely deleted. If we cannot verify your age, your order will be cancelled.

7. Cookies and Tracking Technologies

7.1 What are Cookies? Cookies are small text files placed on your device (computer, tablet, mobile phone) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the site's owners.

7.2 How We Use Cookies: We use cookies and similar tracking technologies (like web beacons, pixels) for various purposes, including:

• Strictly Necessary Cookies: Essential for the Site to function correctly, enabling basic features like page navigation, secure login, and adding items to your shopping cart.
• Performance/Analytics Cookies: Help us understand how visitors interact with our Site by collecting information about traffic sources, number of visitors, most popular pages, etc. This data is aggregated and anonymous.
• Functionality Cookies: Enable the Site to remember choices you make (like your username, language, or region) and provide enhanced, more personalized features.
• Advertising/Targeting Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These are usually placed by advertising networks with our permission.

7.3 Your Choices Regarding Cookies: You have the right to decide whether to accept or reject cookies. You can:

• Cookie Consent Banner: Upon your first visit, you may see a cookie consent banner allowing you to manage your cookie preferences (accept all, reject all, or customize settings).
• Browser Settings: Most web browsers allow you to control cookies through their settings. You can often set your browser to notify you when you receive a cookie, giving you the choice to accept or reject it. You can also delete cookies that have already been set. However, blocking all cookies may impact the functionality of the Site.
• Do Not Track (DNT) Signals: Some web browsers offer a "Do Not Track" signal. We currently do not respond to DNT signals.
• Third-Party Opt-Outs: You can often opt-out of targeted advertising by visiting the opt-out pages of the Network Advertising Initiative (NAI), the Digital Advertising Alliance (DAA), or your regional online advertising industry association.

8. Your Privacy Rights and Choices (U.S. Residents)

Depending on your state of residence within the United States, you may have specific rights regarding your personal information. We are committed to facilitating the exercise of these rights where applicable.

8.1 General Rights (Applicable in many U.S. states):

• Right to Access/Know: The right to request a copy of the personal information we hold about you and information about how it is collected, used, and shared.
• Right to Correction/Rectification: The right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion/Erasure: The right to request the deletion of your personal information, subject to certain legal exceptions (e.g., if we need to retain it for legal obligations or the performance of a transaction).
• Right to Opt-Out of Sale/Sharing of Personal Information: The right to opt-out of the "sale" or "sharing" of your personal information (as defined by relevant state laws).
• Right to Opt-Out of Targeted Advertising: The right to opt-out of the processing of your personal information for purposes of targeted advertising.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your privacy rights.

8.2 California Residents' Rights (CCPA/CPRA): If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), in addition to the general rights listed above:

• Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the categories of sources from which personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the categories of personal information that we have "sold" or "shared."
• Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the "sale" or "sharing" of your personal information. We do not sell your personal information in the traditional sense for monetary gain. However, under California law, "sale" can broadly include sharing data for cross-context behavioral advertising. You can exercise this right through a "Do Not Sell or Share My Personal Information" link on our homepage or via Global Privacy Control (GPC) signals, which we honor.
• Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit the use and disclosure of your sensitive personal information (e.g., precise geolocation, health information). We do not collect sensitive personal information as defined by CCPA/CPRA beyond what is necessary for our core services (e.g., basic financial data for payment processing) and age verification.

8.3 Other State-Specific Rights: As other U.S. states enact comprehensive privacy laws (e.g., Virginia, Colorado, Utah, Connecticut), residents of those states may also have rights similar to those described above. We strive to comply with all applicable state laws regarding consumer privacy.

8.4 Exercising Your Rights: To exercise any of the rights described above, please submit a verifiable request to us using the contact information provided in the "Contact Us" section below.

• We may need to verify your identity before processing your request. This may require you to provide us with certain information to match with our records.
• We will respond to your request within the timeframe required by applicable law (e.g., 45 days for CCPA requests, with a possible 45-day extension).

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

For example, we retain order information for tax and warranty purposes. Age verification data is retained only as legally mandated, then securely purged.

10. Data Security

We implement appropriate technical and organizational measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption: Using SSL/TLS encryption for data in transit.
• Access Controls: Limiting access to personal information to authorized personnel on a need-to-know basis.
• Physical Security: Protecting our systems and infrastructure.
• Regular Audits: Periodically reviewing our security practices.
• Employee Training: Ensuring our staff are aware of privacy and security best practices.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

11. Third-Party Websites and Services

Our Site may contain links to websites, products, or services operated by third parties. This Privacy Policy does not apply to the practices of those third parties, which may have their own privacy policies. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of such third-party sites.

12. Children's Privacy

Our Site is strictly not intended for individuals under the age of 21 (or the legal smoking age in your state/jurisdiction). We do not knowingly collect personal information from individuals under this age. If we become aware that we have inadvertently collected personal information from a child, we will take immediate steps to delete such information from our records. If you believe a child has provided us with personal information, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will revise the "Effective Date" at the top of this Policy. We will notify you of any material changes by posting the updated Policy on our Site or by other appropriate means. We encourage you to review this Privacy Policy periodically for any updates.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

LuxyCigar.com